SURVEYS

We are available to our clients 24/7 in the event of loss or damage after a calamity.

Fire/Property is the main domain of our global activities, but we can also be of service to you in matters of Marine Cargo, CAR (Construction All Risks) and Liability/Recourse. With a number of our principals we work on the basis of Service Level Agreements (SLA), in which all activities and agreements are laid down in clear terms.

Over the years we have acquired specific experience with the adjustment of claims after calamities with national and international retail businesses, SME’s, expats, homeowners’ associations and local and national government bodies. Another specialist activity is the adjustment of losses involving Old Dutch grain windmills and watermills.

Loss adjustment is getting more and more important: a smooth and reliable handling of claims creates the circumstances for claims control and process management. Our office takes care of a lot of your worries and administrative work, and our direct contact with the claimant allows us to make quick decisions and wind up matters financially. Especially for this type of claims management, RVJ has devised the “Wingz” label.

Repair in kind has also been booming of late. Its main purpose is to achieve faster damage repair with less administrative fuss. You decide whether you want to get “the man in the van” or payment of the bill from your trusted supplier or repair firm. Thanks to our long-standing experience we have built up a superior network of repair firms specialising in all kinds of skills. We have made clear agreements on quality standards, powers and procedures.

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